shipping

we offer free shipping on all domestic orders over $50. for any domestic purchase under $50 we offer a $5.00 flat rate DHL shipping option within the usa. for all canada orders we offer a $15 standard international shipping (10-14 days). for any other shipping questions please email cs@raedunnjewelry.com.

 

returns

if you received your order and aren’t satisfied, you are welcome to return your purchase within 30 days of the ship date for a store credit (less a $5.00 restocking fee). the merchandise must be in its original condition and cannot be damaged or altered in any way. all items must be shipped back with packaging.

 

return instructions: 

to initiate the return, please email cs@raedunjewelry.com and provide your full name, mailing address, email, order number and reason for return.

upon receiving the return request, we will send an email to confirm receipt of the request and provide return instructions.

items should be boxed with original packaging and a copy of the original packing slip.

customer will need to ship the package back to raedunjewelry.com using a trackable shipping method to the address below. return shipping must be paid for by the customer.

Rae Dunn returns

43 samworth rd.
clifton, nj 07012

 

email the tracking number and order number to cs@raedunnjewelry.com

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refund policy

once the return has been received at our warehouse and the item’s condition is verified, the store credit will be processed and a promo code will be emailed to the customer.

raedunnjewelry.com reserves the right to make changes to the return policy anytime at their sole discretion.